Quality assurance of MOOCs: expert workshop

Workshop participantsNext stop after the LAK conference was Kuala Lumpur in Malaysia. There I took part in an expert workshop from 2-3 May 2016, organised by the Commonwealth of Learning, developing guidelines for the quality assurance and accreditation of massive open online courses.

The workshop was one of the elements in a longer-term study that resulted in the publication of  Quality in MOOCs; Surveying the Terrain, by Nina Hood and Allison Littlejohn in June 2016.

Abstract

The purpose of this review is to identify quality measures and to highlight some of the tensions surrounding notions of quality, as well as the need for new ways of thinking about and approaching quality in MOOCs. It draws on the literature on both MOOCs and quality in education more generally in order to provide a framework for thinking about quality and the different variables and questions that must be considered when conceptualising quality in MOOCs. The review adopts a relativist approach, positioning quality as a measure for a specific purpose. The review draws upon Biggs’s (1993) 3P model to explore notions and dimensions of quality in relation to MOOCs — presage, process and product variables — which correspond to an input–environment–output model. The review brings together literature examining how quality should be interpreted and assessed in MOOCs at a more general and theoretical level, as well as empirical research studies that explore how these ideas about quality can be operationalised, including the measures and instruments that can be employed. What emerges from the literature are the complexities involved  in interpreting and measuring quality in MOOCs and the importance of both context and perspective to discussions of quality.

Workshop participants

Australia: Adam Brimo

Canada: Stephen Downes, Dave Cormier, Sanjaya Mishra

India: Mangala Sunder Krishnan, TV Prabhakar, K Rama

Japan: Paul Kawachi

Malaysia: Safiah binti Md. Yusof, Mohamed Amin Embi, Nurbiha A Shukor, Rozhan M Idrus, Nurkhamimi Bin Zainuddin, John Arul Phillips

New Zealand: Nina Hood

UK: Allison Littlejohn, Rebecca Ferguson, Nigel Smith

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